Privacy Policy — Soft Skill Solution

1. Introduction

This Privacy Policy describes how Asish Majumder and its affiliates (collectively “Asish Majumder,” “we,” “our,” “us”) collect, use, share, protect, or otherwise process your information and personal data through our website https://www.softskillsolution.in/ (the “Platform”).

You may be able to browse certain sections of the Platform without registering with us. We do not offer any product or service under this Platform outside India, and your personal data will primarily be stored and processed in India.

By visiting the Platform, providing your information, or availing any product or service offered on it, you expressly agree to be bound by this Privacy Policy, the Terms of Use, and the applicable service or product terms and conditions, and to be governed by the laws of India, including those applicable to data protection and privacy.

If you do not agree with this Privacy Policy, please do not use or access our Platform.

2. Information We Collect

We collect your personal data when you use our Platform, our services, or otherwise interact with us during the course of our relationship, along with related information provided from time to time.

Information provided by you

Identity and contact details such as name, date of birth, address, telephone or mobile number, and email ID.
Proof of identity or address documents shared with us.
Sensitive personal data collected with your consent, such as bank account, credit or debit card, or other payment instrument information, and biometric information such as facial features, where required to enable certain optional features.

You always have the option not to provide information by choosing not to use a particular service or feature on the Platform.

Information collected automatically

We may track your behaviour, preferences, and other information that you choose to provide on our Platform. This information is compiled and analysed on an aggregated basis. We also collect information related to your transactions on the Platform and on third-party business partner platforms.

When a third-party business partner collects your personal data directly from you, you will be governed by their privacy policies. We are not responsible for a third party’s privacy practices or the content of their privacy policies, and we recommend reading them before disclosing any information.

Asish Majumder will never ask you for sensitive information such as your debit/credit card PIN, net-banking password, or mobile banking password over email or phone. If you receive such a request claiming to be from us, do not respond — and if you have already shared this information, report it immediately to an appropriate law enforcement agency.

3. How We Use Your Information

We use personal data to provide the services you request. Where we use your personal data for marketing, we provide you the ability to opt out of such use.

Assisting sellers and business partners in handling and fulfilling orders.
Enhancing your experience on the Platform.
Resolving disputes and troubleshooting problems.
Informing you about online and offline offers, products, services, and updates.
Customising your experience on the Platform.
Detecting and protecting against error, fraud, and other criminal activity.
Enforcing our Terms of Use and this Privacy Policy.
Conducting marketing research, analysis, and surveys.

Your access to certain products or services may be affected if the relevant permissions are not provided to us.

4. How We Share Your Information

We may share your personal data internally within our group entities, other corporate entities, and affiliates to provide you access to the services and products they offer. These entities and affiliates may market to you as a result of such sharing, unless you explicitly opt out.

We may disclose personal data to third parties, including sellers, business partners, third-party service providers such as logistics partners, prepaid payment instrument issuers, and third-party reward or payment programs you have opted into. Such disclosure may be necessary to provide you access to our services, comply with legal obligations, enforce our user agreement, facilitate marketing and advertising activities, or prevent, detect, mitigate, and investigate fraudulent or illegal activity.

We may disclose personal and sensitive personal data to government agencies or other authorised law enforcement agencies where required by law, or in the good-faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process.

We may also disclose personal data to law enforcement offices, third-party rights owners, or others where we have a good-faith belief that disclosure is reasonably necessary to enforce our Terms of Use or this Privacy Policy, respond to claims that content violates the rights of a third party, or protect the rights, property, or personal safety of our users or the general public.